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All orders ship from US warehouses with tracking. Most orders arrive in 3–5 business days. A few items take longer: Hand Grip Strengthener (4–7 business days), Pilates Bar Kit and Pilates Starter Kit (7–10 business days). Free US shipping on orders over $75, $6.95 below that. Orders with items from different warehouses may arrive in separate packages.

We don't accept returns for change of mind. If your order arrives damaged, defective or wrong, email support@activegearfit.com within 14 days of delivery with your order number and a photo or video. We'll send a replacement or a refund, and you don't need to send the item back. Orders that never arrive are covered too. See our Shipping & Returns page for the full policy.

Enter the code WELCOME10 at checkout. It takes 10% off every individual item in your first order and can be used once per customer. Kits are already discounted, so the code doesn’t apply to them.

We accept all major credit and debit cards and PayPal. Payments are processed securely at checkout.